Executive Hotel Vancouver Airport

I had the pleasure to stay here for several days on a business trip. I was very surprised of the exceptional service provided by the staff. Definitely top on my list for the front desk experiences, fast, easy, and more than accommodating by the staff. This is something I need when arriving at any establishment, it is the first impression of how your stay might turn out. Cleaning staff did an excellent job at keeping everywhere in this massive hotel spotless. The amenities are what you need, especially the roof top hot tub, having strong jets and the proper temperature. Highly recommend

We stayed here before our carry early flight on our way out and after a Late flight coming back. Both stays were enjoyable and the beds are comfortable. We slept absolutely great which is the most important to me, tied only with cleanliness, which was also top notch.

My group and I arrived at the Executive hotel in Richmond late last night at 11:30pm. The gentleman at the front desk, Sandeep, greeted us with a smile and proceeded to help check us in. He was incredibly professional and patient and answered all of our questions. The front desk experience was fast, efficient and helpful. One of the best customer service experience I’ve had in a long time. The rest of our stay went amazingly. Definitely recommend this hotel and shout out to Sandeep

My wife and I were looking for a hotel with access to the airport and were very happy with the Executive. The rooms were modern and clean. The service at the front desk was welcoming and very helpful. There is a bar in the hotel which was convenient- the food was not outstanding but it was ok. The service in the bar was really good though . Our only complaint is that the shuttle to the airport did not begin until 6 am and we needed it earlier. The desk though was helpful and willing to arrange a cab for us. We got an Uber and cost about 18 dollars. We would recommend this place and would stay again next time we needed a hotel near the airport.

We stayed for 1 night before a flight. The hotel accommodated our early checkin request. We were in one of the lower buildings and the room was clean and comfortable. Front desk staff were helpful. Parking was confusing. All the signs say to pay Impark at the parking machines, but the hotel will also charge you parking. We got it sorted out at the front desk. Only other issue was TV which says to push Guide or Menu. Neither button did anything. At checkout lady said "Those dont work. Just use go up and down channels". Put that instruction in the rooms then!

The experience here was great. The family and I were very happy with the service level provided. Daniela and the rest of the team were AMAZING. The rooms were (mostly) well kept. Daniela and the Front Manager as well as the other members of the Front Desk Team were truly polite, courteous and accommodating. They took the time to ensure our stay went well. I will certainly stay here again and will surely recommend this hotel to my colleagues. Thank you again team for the hard work.

An excellent 4-star hotel. We are staying in a Family Suite for 2 months while our house is being renovated. Fully equipped kitchen, comfortable beds. Excellent helpful and friendly staff with a very efficient housekeeper who ensures we have everything we need.

Uma at the front desk greeted me with her friendly smile, I felt welcomed. Its evident that she cares about her customers and place of work, very genuine, efficient and she aims to impress. I sincerely hope that management recognizes the value in Uma, as her demanor is what sets her apart. She's the ideal employee to have as the first face the customer sees.